Questions, answered plainly

Does the ADA apply to websites?

The U.S. Department of Justice has long said the ADA covers businesses' websites, and its 2022 guidance says websites should be accessible to people with disabilities. For state and local governments, a 2024 DOJ rule adopts WCAG 2.1 AA as the technical standard. For private businesses, WCAG 2.1 or 2.2 AA is the standard most people use. This isn't legal advice; for your specific situation, ask an attorney.

What is WCAG 2.2 AA?

The Web Content Accessibility Guidelines are published by the W3C. Version 2.2 (2023) has testable success criteria at three levels; AA is the level most organizations aim for. Read our plain-English guide.

Will the scan tell me if my site is compliant?

No scan can. Automated checks find only part of the issues. They can tell an image has no description, but not whether a description is accurate. Our report says what was found, what wasn't checked, and what a person should review.

Why don't you sell an accessibility widget?

Overlay widgets add a toolbar on top of a site but usually leave the underlying problems in place, and many screen reader users find them get in the way. In 2025 the FTC finalized an order against one overlay company over claims that its tool made sites compliant. We fix the site itself.

What does the score mean?

It's an "automated findings index": 100 means the automated checks found nothing, and lower numbers mean more or more serious findings. It is not a compliance grade.

Do you store my website's data?

We store the scan results so your report link works. We don't log in to your site or collect your visitors' data. See privacy.

Is monitoring a contract?

No. $250 a month, cancel any time. You keep your reports and the record of fixes.

I got a letter about my website. Can you help?

Please talk to an attorney about the letter itself. We can scan the site, fix what we find and document the work, which your attorney may find useful.